AI in Companies - We Need a New Contract Between Sender and Receiver

Technology has made sending information effortless—too effortless. A single click, an automated workflow, and messages flood inboxes. The result? Overwhelmed recipients, fragmented attention, and a widening gap between what is sent and what truly matters.

The core issue is imbalance. Sending is cheap. Receiving is expensive.

Once, communication required effort—paper, postage, time. That effort was a filter, ensuring only necessary messages were sent. Today, that filter is gone. AI has amplified the problem, accelerating communication without consideration. Attention is now the scarcest resource, buried under an avalanche of low-value messages.

We need a new contract between sender and receiver. A shift from frictionless transmission to meaningful exchange.

Intent Over Volume

Not every message needs to be sent. The real question isn't can I send this? but should I send this? AI should act as a gatekeeper, filtering noise before it reaches recipients, ensuring only relevant, high-value communication makes it through.

AI-Assisted Prioritization

Inbox overload isn't just an inconvenience—it's a productivity killer. AI should work for the recipient, not just automate the sender's workload. Smart messages, not more messages. AI must sort, summarize, and highlight, reducing cognitive load instead of adding to it.

Effort-Based Sending

When sending is effortless, overcommunication is inevitable. Introducing cost—through sender verification, reputation tracking, or prioritization quotas—ensures that messages are worth the recipient's attention. If it matters, it's worth effort.

Asynchronous by Default

Real-time communication should not be the default. AI can structure updates into logical flows instead of constant interruptions. Less noise, more signal.

Subscription Models for Information

Recipients should choose how much information they receive and when. Instead of a flood of data, let them opt-in to daily summaries, real-time alerts, or periodic reports. AI can scale this personalization seamlessly.

Feedback Loops

Unread emails and ignored reports aren't just a nuisance—they signal a broken system. AI should help senders adjust—shorter messages, clearer structures, better timing. Over time, the system should learn, adapt, and optimize.

This isn't about less communication. It's about better communication. AI made sending easy—now it must make receiving manageable.